A Workshop, bearing the title Gaining Effectiveness in Written Communication, was conducted by Dr. Preeti Shirodkar, Communication and Soft Skills expert from MET’s Schools of Management, for Senior Managers and Managers of National Dairy Development Board, (NDDB) on 20th February, 2019. The workshop was attended by 30 participants and helped in contextualising the importance of effective communication, in day-to-day functioning.